Casino / Live
okzz77 is committed to handling your personal information with care. This policy sets out what data we collect when you use your account, how we use it, and the choices you have over it — with access subject to your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — name, contact address, and the payment method you choose to link. Where you use Nagad, Rocket or Upay to fund your wallet, our system records the transaction reference and the amount moved, not your full wallet credentials. We collect this to process your activity, respond to account queries and maintain a transaction history you can review at any time from your signed-in account page. We also collect technical data automatically: your device type, browser version, session timestamps and the pages you navigate within the platform. This data helps us keep the account environment stable and identify unusual access patterns that may indicate unauthorised use. We do not sell this technical data to third parties for marketing purposes. Retention periods depend on the nature of the data. Transaction records linked to Nagad, Rocket or Upay activity are held for the period required to handle disputes and comply with applicable obligations. Account profile data is held while your account remains active. If you close your account, we will outline the retention schedule that applies at that point. Access to, and use of, our platform depends on your local law and the eligible regions we are permitted to serve.
This policy applies specifically to data processed by okzz77 when you use our platform. It does not extend to third-party services you may access through links on our site, and it does not govern how payment providers such as Nagad, Rocket or Upay handle data on their own systems. Understanding the boundary helps you know who to contact when a question arises.
Data collected during login, registration and profile updates falls inside this policy. This includes your contact details, password records and any verification steps completed inside your account. We control how this data is stored and who can access it internally.
Transaction references generated when you move funds through Nagad, Rocket or Upay are recorded by us. However, the data held inside those wallet providers' own systems is governed by their separate privacy terms, not ours. Check their published policies directly for that scope.
Browsing behaviour within our platform — the game categories you open, the pages you navigate and session duration — is covered by this policy. We use this data to maintain account stability, not to build individual marketing profiles for external sale.
Any external link, third-party tool or service accessed from our platform operates under its own data terms. We are not responsible for how those parties collect or use your data. This policy covers only what we process on our own systems.
You have several concrete actions available to you regarding the data we hold. First, you can review the personal details stored against your account at any time by signing in and opening the account settings page — your contact information, linked payment method and session history are visible there. If something looks incorrect, you can submit a correction request through our support route and we will update the record after verifying your identity through the steps shown in the account area. If you want to understand what data we hold beyond what is visible in your account, you can raise a data query through the contact routes listed in the support section of this policy. We will respond with the information we are permitted to share under applicable obligations. You may also request that we close your account, at which point we will confirm which data is deleted immediately and which is held for the retention period that applies to your transaction history. All of these steps are initiated through your signed-in account or via our published support contact — we do not process data requests submitted through unofficial channels.
Sign in and open account settings to see the contact details, linked payment method and recent session entries we hold. This view is available at any time without needing to contact support.
If any stored detail is wrong, submit a correction request through support. We verify your identity using the steps shown in your account before updating any profile field.
For data held outside the visible account area, contact us through the published support route. We will outline what we hold and what can be shared within the limits of applicable obligations.
You may ask us to close your account at any point. We will confirm at that time which data is removed immediately and which transaction records are retained for the applicable period.
If you have a question about how we handle your data, or you want to exercise one of the rights described in this policy, use one of the contact routes below. We handle policy queries through the same support channels as account questions — there is no separate department address. Availability of these routes depends on your local law and eligible regions.
Open the live chat widget from any page while signed in. State that your query relates to your privacy or account data so it is directed to the right handling path.
Send your data or policy question to the support email address listed in the contact section of your account area. Include your registered contact detail so we can verify the account before responding.
The account help section, accessible after signing in, includes a form for submitting policy and data queries. Responses are sent to the contact address registered to your account.
We apply access controls to the systems that store your account data, limiting internal access to the functions that require it. Cookie and session data collected during your visit is used to keep your account session active and to remember display preferences — it is not used to build advertising profiles shared with external parties. You can manage cookie preferences through your browser settings; adjusting these may affect how some account features display. We review our data handling approach when changes to our platform or applicable obligations require it, and this policy page reflects the current version of those practices.
Internal access to your account data is restricted to the system functions that require it. We do not grant broad staff access to personal records; account queries are handled through the support routes published in your account area.
We use session cookies to keep you signed in and functional cookies to remember your display settings. We do not use your browsing data on our platform to build external advertising profiles or share it with ad networks.
Transaction records linked to Nagad, Rocket or Upay activity are held for the period needed to handle disputes. Profile data is kept while your account is active. On closure, we confirm the schedule that applies to your specific record.
When we update this policy, the revised version is published here with a note of what changed. Continuing to use your account after a notified update means you have seen the revised terms. Contact us through support if any change raises a question.
These are the questions we receive most often about how okzz77 handles account and data privacy. If your question is not covered here, reach us through the support routes listed above.
We collect the details you enter during registration — contact information and the payment method you link. When you transact using Nagad, Rocket or Upay, we record the transaction reference and amount. We also collect session and device data automatically to keep your account stable.
We do not sell your personal data to third parties for marketing. We may share data with service providers who support platform operation, but only under terms that restrict their use of it. Payment providers like Nagad and Rocket handle data on their own systems under their own policies.
Sign in to your account and open the account settings page. Your profile details, linked payment method and recent session records are visible there. For data held outside that view, submit a query through our live chat or email support route.
Raise a correction request through the support contact route — live chat or the account help form. We verify your identity using the steps shown in your account before changing any stored detail. We aim to confirm the update through the same contact route you used.
Some data, such as transaction records linked to Nagad, Rocket or Upay activity, is held for a period after closure to handle disputes and meet applicable obligations. We confirm the specific schedule when you request account closure, including what is deleted immediately.
Yes, we use session and functional cookies to keep your account active and remember display settings. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account features load or display, but will not lock you out of your account.